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In case of loss / theft, how to block my watch?

You can block the Swatch watch Belamy in swatch.brasilprepagos.com.br or on the contact center in one of the available channels.

 
How can I ask for a duplicate if I lost the watch?

In case of loss or theft, you can not request a duplicate. If there is blocked balance, contact the Customer Service Center to inform the details of your new watch or bank information for chargeback.

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